The
progress of the neurosciences (or brain sciences) has not been stranger to the
economics. In fact it is thanks to it that it has been possible to inquire the
physical basis of several of the discoveries of behavioral economics, being
born in this way a new branch for the economic study: the neuroeconomics.
As well as in behavioral economics, with this new
approach several studies it also has been conducted with very interesting
results and conclusions. Thus we have, for example, the famous study by Sanfey,
Rilling, Aronson, Nystrom, and Cohen (1), who applied the famous “ultimatum
game” to 30 people connected to equipments of registration the neurological
activity, in order to verify the existence of significant differences in the
subjects facing to different stimuli generated by determined offerings. It should
be noted that the selected individuals participated in several rounds of the
game, with human opponents in 50% of cases and computers in the other 50%.
The results were very interesting. They showed that
determined regions of the brain were activated disproportionately when
individuals were receiving "unjust offers" of humans compared with
what happened with the just offers of humans and all the offers of computers
(just and unjust). Additionally, this disproportionate activation of a brain
region was correlated to the decision to reject the injust offerings, which
would demonstrate that exists a physical basis in economic decisions and that
these are not free of elements of emotional nature.
A very important sub-branch of neuroeconomics that is
closely related with the issue of consumer rationality is that of
neuromarketing. This can be defined as an advanced discipline that studies the
brain processes that influence the behavior and decisions of people in the
areas of action of traditional marketing: design of products and services,
communications, prices, positioning, and sales channels.
The contributions of neuromarketing were crucial. As Nestor Braidot says
in his interesting book Neuromarketing:
why your customers sleep with another if they say they like you?, this new
discipline “allowed to confirm a set of assertions of traditional marketing,
such as the emotional advertising effectiveness in the retention of customers or the fallacy of
attributing to the consumer a rational behavior” (2). Thus, it was found, for
example, that “the so-called “purchase button” appears to be in the pre-frontal
cortex half. If this area is activated, the customer is not deliberating, is
determined to acquire or possess the product” (3). Obviously this is very far
of consumer of the orthodox economics which deliberates very rationally about
what is the best option given his restrictions and preferences.
And not only that. As well reported Braidot, the neuroeconomics,
“analyzing the price issue, found that the maximization of utility based on
rational thinking is not the main motivation for the decision because, in most
cases, the factors triggering purchases are emotions, values and everything
that activate the brain's reward system”. (4)
But perhaps the most interesting part of neuroeconomics is the study of
the characteristics of each one of the hemispheres of the brain and how they
influence in our economic decisions, mainly those of purchase.
As we know, the human brain has two hemispheres: left and right. The
left hemisphere is primarily logical and analytical, which we use for verbalize
a speech prepared or solve math exercises, processes the information
sequentially and is related to linear thinking. The right hemisphere, by
contrast, is primarily creative and synthetic, which we use for make a work of
art or when we fell in love, processes the information holistically and is
related to creative thinking.
Well, it is evident that the left side of our brain corresponds more
with the analytical activity of homo economicus. However, and unfortunately for
the orthodox economics, the role played by this hemisphere in our economic
decisions is decreasing as the advertising and other forms of influence
designed, developed and perfected by marketing are all targeted primarily
toward the right side of our brain making that our purchasing and consumption
decisions are increasingly impulsive and emotional. Thus, it “attacking”
directly to the right hemisphere, is achieved prevent that the rational and
critical attitude of the left hemisphere pass to the fore, and are generated in
the individual thus a set of consumer habits and preferences simply irrational.
References:
1) A. Sanfey, J. Rilling, J. A. Aronson, L. E. Nystrom and J. D. Cohen,
“The Neural Basis of Economic Decision-Making in the Ultimatum Game”, Science,
vol. 300, 2003, p. 1755.
2) Nestor Braidot, Neuromarketing:
why your customers sleep with another if they say they like you?, Gestion
2000 Press, Barcelona, 2009, p. 11.
3) Nestor Braidot, Neuromarketing:
why your customers sleep with another if they say they like you?, op. cit.,
p. 15.
4) Néstor Braidot, Ibid, p. 35.
You can contact the author of this article in: “Dante Abelardo Urbina Padilla” (Facebook) and dante.urbina1@gmail.com (email)
You can contact the author of this article in: “Dante Abelardo Urbina Padilla” (Facebook) and dante.urbina1@gmail.com (email)